Nursing Excellence

At the heart of our nursing team is a deep commitment to compassion, the art of healing and the science of medicine.

A passion for patient care

Our nurses care for people in their most vulnerable moments, honoring their dignity and earning their trust. Every touch and decision reflect clinical expertise and the soul of nursing—the quiet strength, intuition and humanity. Guided by this powerful blend, we are driven to go beyond expectations, delivering care that heals, outcomes that matter and experiences that leave lasting comfort and confidence.

Plano, Denton and
McKinney nursing
leadership

Key accomplishments

Fourth consecutive ANCC Magnet® designation, placing us in the elite 2% of hospitals that achieve consecutive designations. This year, Plano, Denton and McKinney received Magnet with Distinction™, including 13 Exemplars. This honor recognizes the highest-performing Magnet organizations around the world. Dallas, Fort Worth and Waxahachie also achieved a fourth consecutive Magnet designation and will submit and undergo review for a fifth designation in late 2025 or early 2026.

2024 Guardian of Excellence Award®. Dallas and Plano received this award from Press Ganey for Patient Experience – HCAHPS. Denton and Plano received this award for Patient Experience – Emergency Department.

2024 Pinnacle of Excellence Award®. Dallas and Plano received this award for Patient Experience – HCAHPS. Denton received this award for Patient Experience – Emergency Department.

Advanced Certification for Palliative Care. Plano’s program achieved this redesignation from The Joint Commission.

“I was very impressed with the excellent culture within the hospital. Nurses were amazing!
My overall stay was very positive, and I am grateful.”

PLANO PATIENT  

Professional development

More than 135 clinicians attended the first annual Cardiovascular Clinical Conference in Plano in October 2024. The second annual conference is scheduled for November 2025.
Through the ASPIRE program, nursing team members are encouraged to continually contribute to professional practices, processes and quality improvement. ASPIRE stands for Achieving Synergy in Practice through Impact, Relationships and Evidence.

National conference representation

We encourage our nursing team members to submit journal articles, present at national conferences and provide abstracts on clinical quality as part of personal and professional growth. We are proud of our team members who have represented us throughout the year.

“Everyone took their responsibility seriously, over and beyond, to be kind to me, and all seemed
to love their job. I have spent a lot of time at BSW this year and have always been pleased. Love my
BSW! Thank you.”

DALLAS PATIENT  

Dallas, Fort Worth and Waxahachie nursing leadership

Nursing award winners

DFW Hospital Council Employee of the Year Award

Lindsey Teefey, MSN, RN, NEA-BC, director of clinical quality/patient safety officer, received the Employee of the Year award at the Dallas-Fort Worth Hospital Council Foundation’s 26th Annual Employee of the Year Luncheon in April 2025. Lindsey’s dedication to the nursing profession, patients and the community, as well as quality, safety and process improvement, spans more than 15 years.

Lindsey Teefey, MSN, RN, NEA-BC Director Clinical Quality/ Patient Safety Officer

“From the minute I walked in, I was greeted by a very friendly receptionist. She escorted me to the insurance representative. Both were welcoming and kind. The nurses were so friendly not only to me, but to each other. I was so impressed with the entire experience.”

DENTON PATIENT  

Excellence in Nursing 2025

Honored in May 2025 by Baylor Scott & White Health, the Excellence in Nursing program honors remarkable nurses from across the organization. The Heart Hospital had several representatives from the organization.